- MA & PhD degree writers
- Outstanding customer service
- Wide services' range under the same roof
- Several payment methods accepted
- Quality & satisfaction guarantee
- Special discounts & bonuses
Is Pro-Essay-Writer.com a legit writing service? Do they offer reasonable prices? According to their website, they offer a 100% original papers written by only native writers and supported by a money-back guarantee. This review will show you whether this is true or not and whether the company sticks to its promises.
- Range of Writing Services Offered
- Pricing, Discounts & Payment Policy
- Quality Evaluation
- Customer Support
- Customer Reviews
Criteria #1: Range of Writing Services Offered (Mark - 8/20)
We have found no list of writing services on the website. You can use the price calculator to see the cost of your order, but the price does not depend of the type of academic paper. On the website, we found mention of essays, book reviews and case studies services, while on the ordering page there is also a choice between term papers, research papers and book reports. Additionally, they offer editing and proofreading services.
The academic levels for which they offer these services are high school, college, university, Masters and PhD.
Criteria #2: Pricing, Discounts & Payment Policy (Mark - 16/20)
Pro-Essay-Writer gives you the opportunity of choosing one of the top 10 writers for your assignment, but choosing this option comes with almost double cost. Otherwise, the prices of this company are relatively low.
The discounts of this company are 10% for orders over $300 and 5% for orders over $100. We have found no discount code for first-time offers.
Criteria #3: Quality Evaluation (Mark - 10/20)
The samples on the website are good, but the paper we received from this service did not fit the level we ordered it for. We paid for a Master's paper, but the content looked more as if it was for an undergraduate student. The research was thorough, but the sources were not trustful, which is not something that should happen with an MA assignment. Additionally, the writing style was a little unsuitable for Master's level.
Criteria #4: Customer Support (Mark - 16/20)
This is not a scam company since it also offers a 24/7 customer service that customers can reach on e-mail, via the online form, on Skype and via the live chat. We have received a prompt answer on the live chat, but the answers we got were a bit vague and incomplete, so we decided to try out the other methods. The e-mail option is not 24/7 since we got a reply 6 hours later. However, their phone number was answered immediately and we got the answer we needed. In general, the customer service is good, but needs some improvement in terms of live chat and e-mail.
Criteria #5: Customers Reviews (Mark - 14/20)
“A good one, but not one of my favorite services. I got a good price, but they only offer me discounts for big orders and my assignments are usually essays. No paper is over 30 pages, so I have no shot at getting a lower price.Jack:
“The prices are very good, but I would appreciate a first-order discount. I was even more frustrated because the essay I received was not very good. It had mistakes and did not look like someone took the time to write it. I would not recommend this service.”
“Money-back guarantee? Not really! My paper was so bad I did not even ask for revisions. They said I have to send it for revision before I ask a money back guarantee. The second one I received was a little bit less horrible than the first one, but they asked me to send it for revision again. I am a student and I am on a deadline, so I did not have the time to do all this.”
“I loved my review, it was so thorough and inviting. A bit too positive, but my professor liked it. The price was good, too.”
Conlcusion: Pro-Essay-Writer.com has an informative website and the pricing is good, but the feedback is not really positive. People have expressed many concerns regarding quality and guarantees.
Written by: Kelvin Fogarty
Date published: 11/30/2016
6.4 / 10 stars