- MA & PhD degree writers
- Outstanding customer service
- Wide services' range under the same roof
- Several payment methods accepted
- Quality & satisfaction guarantee
- Special discounts & bonuses
When we first landed the website of this service, this is the impression we got: it certainly doesn’t look like a scam. Ultius.com has great design, and the policies of the company are relatively clear. The complex website design looks cool, but it is a bit confusing when you’re trying to find the exact piece of information you need. The core services meet the needs of an average student, although there aren’t any special or unusual assignments you can order.
- Range of Writing Services Offered
- Pricing, Discounts & Payment Policy
- Quality Evaluation
- Customer Support
- Customer Reviews
Criteria #1: Range of Writing Services Offered (Mark - 17/20)
When you scroll down the homepage, you can see a list of core services: essay, research paper, dissertation, thesis, editing, and business writing. This list seems a bit basic, but there is a more detailed explanation about the company’s offer at a separate page of the website.
The services are separated in three categories: academic writing, editing, and business writing. The category of academic writing also includes research papers, term papers, book critique, grant proposal, coursework, movie review, and few other types of papers.
Ultius.com is not the most versatile writing service we’ve seen, since its offer lacks case study, business plan, admission essay, article, multiple choice questions, and few other services that are available at other sites. Nevertheless, the offer is still good enough to meet the needs of an average student.
Criteria #2: Pricing, Discounts & Payment Policy (Mark - 14/20)
There is a clear pricing chart at the site. The prices are not extremely high, but they are still much higher than the offer of other top-quality services. The quotes, ranging from $18 to $80 per page, are provided in four categories: high school, undergraduate, Master’s, and Doctoral. We were surprised to realize there was no discount code for first orders at the site. The fact that you have to hit Google to search for a discount code for Ultius.com is really inconvenient, since you never know if these codes work.
As for the pricing policy, the up-front payment doesn’t include any hidden fees, but there is a problem: we didn’t see a Money Back guarantee at the site.
Criteria #3: Quality Evaluation (Mark - 15/20)
Regarding the high price for an essay (we paid $42 for a 2-page essay of Undergraduate level with a deadline of 20 days), we expected much greater quality. We didn’t mind the structure of the essay, and the ideas were pretty creative, too. The only problem was the style – it was too basic for an undergraduate student. This might have been the perfect essay for a high-school student, but it was not good enough for the level we requested.
The essay had a nice bibliography page in MLA style, which increased the overall quality of this essay.
Criteria #4: Customer Support (Mark - 12/20)
There is a live chat at the site, but it requires you to submit a name, email, and a reason for chat before you can access the support. That’s something we haven’t seen at other sites. The live chat is supposed to be a quick and convenient solution, and Ultius is currently failing in that aspect. The phone support works well, but the agents weren’t very attentive when we tried to get updates for our order.
There is no direct contact with the writer of the customer’s paper.
Criteria #5: Customers Reviews (Mark - 14/20)
“I’ve used Ultius.com twice. I was pretty happy with the quality first time, but the book review I ordered after that was no good. For this price, I expect more.”
“This is one of those services that looks perfect. You like the site and you see it promises great things. I don’t think the price is expensive like other people say because I know how it’s difficult to write essays. But, the essay had flaws and they refused to give me revisions.”
“I’m a satisfied customer. I ordered a history essay in high school level and I got just what I needed: simple paper without errors. Short sentences and two references.”
“The customer service doesn’t respond. When they do respond, they don’t answer the questions. I was relieved to get the research paper on time. It wasn’t perfect, but I didn’t bother asking for revisions because the customer service representatives would’ve ignored me again.”
- Nice blog
- Active Twitter profile.
Conlcusion: The service delivers average quality, but the prices are a bit higher than expected.
Written by: Legitimate Writing Services
Date published: 03/30/2016
7.2 / 10 stars